🚨 Flood Recovery Help: Visit our Recovery Hub for support, updates, and assistance after the recent flooding.
Recovery Hub
We will be collecting flood damaged waste from kerbsides in flood impacted areas.Register for collection by calling us on 7955 7777 and selecting option 1.
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Refer to the section relevant to your business to find out what you can and can't do during each level of water restrictions.
Businesses should consider completing a Water Efficiency Management Plan and submitting it to us as soon as water restrictions are introduced. An approved Water Efficiency Management Plan is required for a business to apply for an exemption.
These restrictions apply to commercial boats and boats used by rescue organisations.
Moderate (Level 1)
High (Level 2)
Very high (Level 3)
Severe (Level 4)
Emergency (Level 5)
During restriction levels 1-3 using a hose is permitted every second day. If your business address is an even number, you can water on the even days of the month. If your business address is an odd number, you can water on the odd days of the month. Outside water use is not permitted on the 31stof the month.
Mobile water tankers may only be filled from approved points between 8am and 8pm, irrespective of whether water restrictions are in place or not.
If you require further information, please contact [email protected].