Pay my water account

Water accounts are issued on a quarterly basis and charge for water access, water use and sewer services (if applicable).

We do not currently have the system to be able to provide individual water use details online.


This service is available 24 hours a day, seven days a week.

You will need a credit card to make an online payment. Credit card payments attract a merchant fee.

Payment needs to be made in full.

  1. Find your reference number

    Look for the account number on the top right hand side of the account. You will need this when you go to pay.

  2. Go to our online eservices portal

Online eservices portal

Please note: If you receive an error message when making a payment and are using a VPN, you will need to turn off your VPN for the payment process and try again.



Direct debit

You can register to pay your water account by direct debit by completing the form below.

Complete the Water account direct debit request form(PDF, 891KB) and return to us by:


  1. Contact your financial institution to set up
  2. Use the BPAY biller code 351239 for your water account


Please note this is an automated phone service. You will be liable for a merchant service fee.

  1. Have your customer reference number handy
  2. Call 1300 858 977 to make a payment using a credit card 24 hours a day, seven days a week, and select option 2




In person

You can pay in person as soon as you receive your water account. To pay in person you will need to bring your account with you.

  1. Bring your water account

  2. Visit one of our Customer Service Centres


  3. Visit your local Australia Post Office



  1. Arrange a cheque or money order payable to MidCoast Council
  2. Mail your information to us

Please mail your cheque or money order, along with the remittance section of your account to: MidCoast Council, PO Box 482, Taree NSW 2430.



Centrepay is a voluntary bill-paying service which is free for Centrelink customers. Use Centrepay to arrange regular deductions from your Centrelink payment. You can start or change a deduction at any time. The quickest way to do it is through your Centrelink account online.