Our new bookable service gives you the flexibility to dispose of your bulky household and scrap metal items when it's most convenient for you.
Eligible households receive one free bulky waste collection per financial year. Additional collections cost $180 each. Properties with six or more dwellings must arrange a combined bulky waste collection - contact your strata / body corporate or managing agent for more information.
Help reduce the amount of waste being sent to landfill – All general bulky waste and e-waste will be landfilled, so please try rehoming any re-usable items instead or recycling at one of our waste management facilities.
Sort the items you’re intending to place out for collection into two separate piles:
Check the list below to find out what items will be accepted as part of the bulky waste collection, and items that aren’t suitable for collection.
This is a 'bulky' waste collection, so smaller items like clothing and general household rubbish will not be collected.
Free mattress drop-off is available when you book a bulky waste collection:
Wire spring mattresses and bed bases cannot be placed out for collection.
However, when you book your bulky waste collection, you’ll be eligible to drop them off for free at your nearest Waste Management Centre.
A limit of two mattresses, or one mattress and one bed base applies. Check your bulky waste confirmation for the applicable drop-off period.
Book your free collection Book an additional collection
Properties with six or more dwellings must arrange a combined collection. Please contact your property’s strata / body corporate or managing agent for more information.
JR Richards will contact you within 2 business days of lodging your booking to confirm the date of your collection*
Keep an eye out for your confirmation email, sent from our Bulky Waste collection crew at JR Richards – you may need to check your junk/spam mailbox
If your confirmation email doesn’t arrive within 48 hours, please let us know by calling 1300 290 763.
* We will endeavour to allocate a collection date within 4 weeks of your booking, but in busy times this may not be possible. If your collection hasn't taken place within 4 weeks, please contact us.
Place items out the Sunday prior to the allocated collection week, no earlier as this may encourage illegal dumping on your pile and you could be fined
Book your strata collection
Scrap metal and white goods suitable for recycling
* Doors, latches and locking devices must be removed from household appliances and whitegoods
All general bulky waste will be landfilled, so please try rehoming any of these re-usable items instead
If you’re unsure about an item check with us first by calling 1300 290 763 .
For safety and other reasons, there are some things we’re unable to accept in the Bulky Waste collection.
Please do not place any of the following items out for collection - one unacceptable item in your pile may mean the entire pile is rejected.
Many of these items can be disposed of at your local Waste Management Facility. Fees may apply, but the following are free all year round:
If you’re unsure about an item check with us first by calling 1300 290 763
Find your nearest Waste Management Facility and it's hours of operation.