Book a Bulky Waste collection

Our bookable service gives you the flexibility to dispose of your bulky household and scrap metal items.

We will endeavour to allocate a collection week within 4 weeks of your preferred booking, but in busy times this may not be possible. If your confirmed collection week does not occur within four weeks, please contact us.

Eligible households receive one free bulky waste collection per financial year. Additional collections cost $187 each.

Properties with six or more dwellings must arrange a combined bulky waste collection - contact your strata / body corporate or managing agent for more information.

Help reduce the amount of waste being sent to landfill – All general bulky waste and e-waste will be landfilled, so please try rehoming any re-usable items instead or recycling at one of our waste management facilities.

Preparing your bulky waste

Sort first

Sort the items you’re intending to place out for collection into two separate piles:

  • Metal and whitegoods (doors, latches and locking devices removed) – these items will be recycled and diverted from landfill
  • General and electronic waste - items in this pile will be sent to landfill so consider other disposal options first, especially if in reasonable condition /working order

Check the list below to find out what items will be accepted as part of the bulky waste collection, and items that aren’t suitable for collection.

Size matters

This is a 'bulky' waste collection, so smaller items like clothing and general household rubbish will not be collected.

  • Your total pile must not be larger than a standard 7' x 4' trailer (around 2.1m x 1.2m)
  • Individual items must not exceed 30kg in weight

Mattress drop-off

Free mattress drop-off is available when you book a bulky waste collection:

Wire spring mattresses and bed bases cannot be placed out for collection.

However, when you book your bulky waste collection, you’ll be eligible to drop them off for free at your nearest Waste Management Centre.

A limit of two mattresses, or one mattress and one bed base applies. Check your bulky waste confirmation for the applicable drop-off period.

 

 

Booking your bulky waste collection

Step 1.Make a booking

Book your free collection     Book an additional collection

Properties with six or more dwellings must arrange a combined collection. Please contact your property’s strata / body corporate or managing agent for more information.

Step 2.Check your confirmation

JR Richards will contact you within 2 business days of lodging your booking to confirm the date of your collection*

Keep an eye out for your confirmation email, sent from our Bulky Waste collection crew at JR Richards – you may need to check your junk/spam mailbox

If your confirmation email doesn’t arrive within 48 hours, please let us know by calling 1300 290 763.

*Please note the preferred date you chose during the booking process is not a guaranteed collection date.  We will endeavour to allocate a collection week as close as possible to the date that you selected during the booking process, however during busy periods there may be delays. A confirmation email will be sent once a collection week has been allocated to your property.

Step 3.Prepare for collection

Place items out the Sunday prior to the allocated collection week, no earlier as this may encourage illegal dumping on your pile and you could be fined

  • Waste must be sorted into two piles, placed on the nature strip where you normally place your wheelie bins
  • Adhere to size and weight restrictions, and avoid placing out items that are not accepted
  • Items that need to be degassed (eg fridges, freezers, air conditioning units) will be picked up as a separate collection
  • Excess bulky waste will not be collected and removal will be the responsibility of the householder

Strata booking

Step 1.Make a booking

Book your strata collection

Properties with six or more dwellings must arrange a combined collection. Please contact your property’s strata / body corporate or managing agent for more information.

Step 2.Check your confirmation

JR Richards will contact you within 2 business days of lodging your booking to confirm the date of your collection*

Keep an eye out for your confirmation email, sent from our Bulky Waste collection crew at JR Richards – you may need to check your junk/spam mailbox

If your confirmation email doesn’t arrive within 48 hours, please let us know by calling 1300 290 763.

* We will endeavour to allocate a collection date within 4 weeks of your booking, but in busy times this may not be possible. If your collection hasn't taken place within 4 weeks, please contact us.

Step 3.Prepare for collection

Place items out the Sunday prior to the allocated collection week, no earlier as this may encourage illegal dumping on your pile and you could be fined

  • Waste must be sorted into two piles, placed on the nature strip where you normally place your wheelie bins
  • Adhere to size and weight restrictions, and avoid placing out items that are not accepted
  • Items that need to be degassed (eg fridges, freezers, air conditioning units) will be picked up as a separate collection
  • Excess bulky waste will not be collected and removal will be the responsibility of the householder

 

Items that will be accepted

Scrap metal and white goods suitable for recycling

  • Fridges and freezers*
  • Washing machines*
  • Microwaves*
  • Metal push lawn mowers and wheelbarrows
  • Empty paint tins (lids removed)
  • Stoves
  • Clothes dryers*
  • Barbecues
  • Pushbikes
  • Hot water systems (less than 260 litres)
  • Metal furniture

* Doors, latches and locking devices must be removed from household appliances and whitegoods

All general bulky waste will be landfilled, so please try rehoming any of these re-usable items instead

  • Eskies
  • Furniture / chairs
  • Bric-a-brac
  • Lounges (that comply with size limit)
  • Floor coverings
  • Vacuum cleaners and small appliances
  • Pottery and ceramics
  • Tables
  • Foam mattresses (no springs)
  • e-Waste such as computers, TVs, VCRs, stereos, copiers and faxes.

If you’re unsure about an item check with us first by calling 1300 290 763 .

Items NOT accepted

For safety and other reasons, there are some things we’re unable to accept in the Bulky Waste collection.

Please do not place any of the following items out for collection - one unacceptable item in your pile may mean the entire pile is rejected.

  • Wire-spring mattresses and bed bases*
  • Oil heaters
  • Commercial, trade, industrial or shop waste, eg plumbing fixtures, water tanks and tiling
  • Tyres, wrecked motor vehicles, motor vehicle parts and engines
  • Building and demolition materials, concrete, bricks and panes of glass
  • Household hazardous waste, eg paint, spray paint, asbestos, solvents, chemicals, cleaners and unwanted medicines
  • Lengths of material longer than 1.8m (excluding lounges etc)
  • Small machinery containing fuel or oil
  • Liquids of any sort including fuel and oil
  • Batteries and gas bottles
  • Items that contain batteries such as mobile phones
  • Recyclables collected in the yellow lidded bin, household garbage, and food scraps
  • Garden organics, timber, grass clippings, soil and stones
  • Treated timber, tree stumps and heavy branches
  • Hot water systems larger than 260 litres
  • Glass, windows or sliding doors that contain glass
  • Glass top tables
  • Fencing wire
  • Flares
  • Medical waste, sharps, needles and syringes

Many of these items can be disposed of at your local Waste Management Facility. Fees may apply, but the following are free all year round:

  • Household quantities of paint, oil, gas bottles, batteries, smoke detectors, fluoro globes, electronic waste and fire extinguishers

If you’re unsure about an item check with us first by calling 1300 290 763 

Find your nearest Waste Management Facility and it's hours of operation.

 

 

 

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