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Our Forster Customer Service Centre, Forster Library and MidCoast Assist are closed to the public today as a result of yesterday’s heavy rain event. We are working to get them open as soon as we can. For assistance call our customer service line on (02) 7955 777. We will update when we have a time frame for opening.
Published on 23 December 2020
MidCoast Council’s new administration and customer service centre at Yalawanyi Ganya on Biripi Way, Taree will open to the public on 7 January.
The customer service centre in Yalawanyi Ganya will provide a modern concierge model customer experience, supported by Council’s online services.
“We are excited to be welcoming the community to our new building and to be able to continually evolve the way we are able to provide services,” said Adrian Panuccio, MidCoast Council’s General Manager.
“Everyone who has seen the space is really proud of it and we hope the community embraces it in the same way staff have.”
Mr Panuccio said the construction of the new building had also been delivered on time and within budget of $18.646 million, lauding the work of the team of contractors and staff who worked together throughout a tumultuous year.
“This is a huge project to coordinate and everyone who contributed is to be congratulated,” he added.
“We continue to operate customer service points at Forster, Gloucester, Stroud and Tea Gardens which allow the community to undertake transactions with us within their own communities.”
Council offices will close at 2pm on 24 December and to find out about the reopening dates across all locations in 2021 head to https://www.midcoast.nsw.gov.au/Council-Services-Christmas-holidays