Making a payment
A new eServices portal is now available.
The portal consolidates all our property information services in a single system and improves the service we can offer to you. Use the portal to pay your rates, water bills and debtor accounts.
Changes to codes for payments
Updated 29 April 2021
We have recently changed over to a new IT system and as a result there are some important changes with both your land and water rates notices.
- Your Property ID has changed on your land rates notice (this is the number located at the top right of your rate notice)
- For BPAY payments, our biller code as well as your reference number has changed. If you have this saved to your computer or banking app, please delete the current details and add in the new biller code and your new reference number. Please note, for land rates the old biller code has now been cancelled, so please use the new number (351106) for any future payments. The biller code for water rates will soon be cancelled so please use the new code for water rates (351239) for all future payments. Any payments you have made up to now using the old biller codes have been applied.
Pay your rates here
Pay your water bill here
Pay your debtor account here
Pay for your application here
Payments can also be made using the methods listed below.
Direct Debit Payments
This is a safe, cost free and convenient option. You can register to pay your rates by completing the Direct Debit Request form .
Payments will then be deducted from your nominated bank account when due.
Guide to filling in and submitting forms on our website
Bpay - Telephone and Internet
Payments can be made directly from your bank account. Please contact your financial institution for further information if this option is not available to you.
Please note when making payments using BPay, remember to enter the biller code and reference number. (They appear next to the BPay logo on the front of your rates notice).
NOTE: Our BPAY biller code as well as your reference number has changed. If you have this saved to your computer or banking app, please delete the current details and add in the new biller code and your new reference number. Please note we will be cancelling the old biller codes so please use the new number for any future payments. The new BPAY biller code for land rates is 351106, and the new code for water rates is 351239.
Any payments you have made up to now using the old biller code have been applied to your property.
Credit Card Payments by Telephone
You can choose to pay by credit card using BPOINT over the telephone. This is an automated telephone service. Please note that the user will be liable for the merchant service fee.
Manning & Great Lakes Region: 1300 858 977
(This service is not currently available to Gloucester region ratepayers)
POSTbillpay (Gloucester Region Only)
Call 13 18 16 to pay by phone or via the internet at www.postbillpay.com.au. You will need to quote the Billpay Code and reference number shown on the front of your rates notice.
To pay in person, you can visit your local Australian Post Office.
Pay in Person
At any of the following locations:
Council Administration Building, 89 King Street, 9:00am – 4:00pm Monday to Friday
Great Lakes Region:
Forster - Council Administration Building, Breese Parade, 8:30am – 4:30pm Monday to Friday
Tea Gardens - Myall Street, 9:00am - 4:00pm Monday to Friday
Stroud - 6 Church Lane, 9:00am – 12:00pm Monday to Friday
Bulahdelah - Rural Transaction Centre, 63 Stroud Street - 9.00am -1.00pm Monday to Thursday & 9.00am – 3pm Friday
Taree - Council Administration Building, Yalawangi Ganya, 2 Biripi Way, 8:30 am – 4:30pm Monday to Friday
Wingham Library - Wynter Street, 10:00am – 4:00pm Monday to Friday
Pay by Mail
Payments can be made by cheque or by money order. Please remember to include the remittance section of your Rates Notice.
- MidCoast Council, PO Box 482, Taree NSW 2430
COVID-19 - Rates and financial support
We have a legal obligation to send rates notices according to a pre-determined schedule, however we understand the pandemic has had a financial impact on the people in our community.
To assist during this time:
The due date for your 2020/21 rates, if paying in full, has been extended by 1 month and is now payable on or before 30 September 2020 (not 31 August). If your payment is made via direct debit, please note that it will be deducted on 30 September (not 31 August) and ensure there are sufficient funds in your account at that time.
If you pay by quarterly instalments, the due date for your 1st instalment has also been extended by 1 month and is now payable on or before 30 September 2020 (not 31 August). If your payment is made via direct debit, please note that it will be deducted on 30 September (not 31 August) and ensure there are sufficient funds in your account at that time.
There will be no interest charges on overdue amounts during the period 1/07/2020 - 31/12/2020 (however interest will be accrued daily at 7% pa on overdue amounts during the period 1/01/2021 - 30/06/2021)
Further support is available to those who have been adversely affected by the COVID-19 crisis. Options for businesses and ratepayers to consider include:
- entering into a payment arrangement
- amending an existing payment arrangement to suit their current financial position
- seeking a deferral of payment for a three month period as a last resort
- applying for interest to be waived where an application has been lodged for either a payment plan or a deferral of payment
We have also undertaken not to start any new debt recovery action for outstanding accounts for those experiencing hardship.
These measures apply to rates, annual charges, water accounts and sundry debtor accounts including food premises inspection accounts.
If you have been impacted by COVID-19 and would like to apply for rate relief, please complete the Application Form here.