Emergencies on the MidCoast
Fire Emergency Information
If you observe an untended fire, call 000 immediately and report. Attempt to put the fire out if you can do safely, and with no danger to yourself.
The NSW Rural Fire Service provides current information regarding:
- current major incident activity;
- current Total Fire Bans;
- advice on protecting your property and other fire related safety information; and
- building Development.
For more information, call the Rural Fire Service Information Line on 1800 679 737 or visit www.rfs.nsw.gov.au
For information about current Bushfire threats visit: www.rfs.nsw.gov.au/fire-information/fires-near-me or download the Fires near me mobile app.
During a fire, your town water supply may suddenly be cut off. If this occurs, you can report it by calling us on 1300 133 455
Information sources
Phone - For more information, call the Rural Fire Service Information Line on 1800 679 737 or visit www.rfs.nsw.gov.au
Online - For information about current Bushfire threats visit: http://www.rfs.nsw.gov.au/fire-information/fires-near-me
Mobile App - download the Fires near me mobile app.
Radio - ABC Mid North Coast 95.5 FM
Reporting a bushfire hazard
If you are concerned about bush fire hazards on your property, or the property adjacent to you, the NSW Rural Fire Service (NSW RFS) can provide advice regarding preparing your property against bush fires and what you have to do in the event of a bush fire. Click here to report a bushfire hazard to the RFS.
Storms
The NSW State Emergency Service (SES) is the lead combat agency for flood, storm and tsunami emergencies.
Visit https://www.ses.nsw.gov.au/disaster-tabs-header/storm/ to find out on what to do before, during and after a storm.
Council's role
Council may assist the SES, if requested by them, in clearing up storm damage, fallen trees and other tasks.
We will sometimes make special arrangements for disposing of waste generated by storms. These arrangements are dependent on other contributing factors and stakeholders, and do not take place automatically after a storm event. There is also likely to be a delay after the storm event before any special waste disposal arrangements are considered.
When you dispose of green waste at a waste management centre, Council is collecting a fee on behalf of the Environmental Protection Authority (EPA). During bad storm or emergency events the EPA may consent to waive the green waste disposal fee. When this occurs, Council can allow free disposal of storm damage green waste.
Flood and Tsunami
The NSW State Emergency Service (SES) is the lead combat agency for flood, storm and tsunami emergencies.
Visit the SES website for a complete guide on what to do before, during and after a flood: https://www.ses.nsw.gov.au/disaster-tabs-header/flood/
Visit the SES website for a complete guide on what to do before, during and after a tsunami: https://www.ses.nsw.gov.au/disaster-tabs-header/tsunami/
Council's role
During a flood event, you may notice sewer overflows from a local pump station. If this occurs, you can report it by calling us on 1300 133 455.
Council's role is to investigate the risk of flooding and to prepare for future floods. We do this through land use planning, development control and flood mitigation works. Although we cannot predict exactly when, where or how big the next flood will be, we can estimate the likelihood of different sizes of floods and their consequences so we can plan ahead.
What we do to reduce flood risk
We are constantly working on updating and improving our understanding on flood risk within the MidCoast region area. Flood Management Plans are developed and reviewed as necessary.
For more information, please visit our Flooding management web page.
Injury to persons
If someone is injured, check the surrounding area for danger to yourself before approaching. Take these steps to obtain assistance:
Response - Is the person conscious? Speak to them, and squeeze their hands.
Call for Help - Call 000 and request an ambulance at once. The operator will instruct you on what to do.
Public safety
If you observe something (fallen power lines, toppling structures) that is a danger to other people:
Keep yourself well clear of the danger. Call 000 and ask for police and report the danger. The operator will guide you on what to do. Warn others not to approach the dangerous area.
Damage to power lines or power outage
If power lines are damaged or brought down by storm or other natural events, DO NOT go near, or make any contact with, the lines.
Keep people and animals away.
Call 000 and advise police, or the SES, immediately.
If you experience power outage, you need to call your energy provider.
Telephone / Internet lines down or lack of service
Call your telecommunications provider to report any outage.
Roads closed
Reconsider non-essential travel
During and immediately after significant floods and storms, please avoid non-essential journeys to affected areas.
Floodwater can damage roads, make causeways impassable and people that have tried to cross flooded roads have been swept away - remember - if it's flooded, forget it.
Trees, power lines and other debris can restrict access to affected areas after a severe storm.
Plan your trip
If travel is essential and unavoidable, it is important to plan your route before you travel to avoid roads that are likely to be closed.
Here are some handy links to help with planning:
Major Road Closures
Major roads and highways in your local area and any associated closures are often managed by Roads and Maritime Services (RMS)
Roads and Maritime Services www.livetraffic.com.au
Minor Road Closures
Smaller roads in the local area and any associated closures are often managed by Council.
Visit myroadinfo.com.au to stay updated.