Accessing Council Information
The Government Information (Public Access) Act 2009 (NSW) (GIPA Act) Makes information available to the public (unless it is not in the public interest to do so).
Try searching our site for this information:
Council’s Agency Information Guide(PDF, 151KB) outlines our structure, functions, information held and how the community can access the information and participate in Council’s activities.
Council’s Privacy Management Plan outlines how personal information will be used, stored and accessed after it is collected.
Informal release of information requests
If you do not find the information you are seeking on our website, you can apply for access to that information with us. This is known as an Informal Request for information.
- Informal Request information sheet - Access Application Government Information
If documents are subject to copyright, you may not be given a copy but you can still view the document. We can generally provide you with information about the copyright owner and you can request permission directly. Usually plans, engineering reports, environmental studies and surveys are subject to copyright.
Make an informal request for access to information:
Use the form below that relates to your former Council region.
It is important that you provide an accurate description of the information you are requesting. Please do not ask for "all the documents" as requests must be for specific information or groups of documents.
Formal release of information requests
The release of all other information can be made by completing a Formal Request for Access to Information. These requests generally for:
- Large volumes of information that involves extensive search.
- Information which could not be provided informally.
- Material that is sensitive in nature and requires careful balancing of public interest considerations.
Application and processing fees apply for formal requests.
- The application fee is $30. This includes 1 hour of researching. After this an additional $30 per hour is charged.
- Formal GIPA applications should be completed in 20 working days from the date we receive the application.
- If consultation with a third party is required, a further 15 days is allowed.
You will receive a formal determination letter with the requested documents or reasons why a document has been withheld.
Make a formal request for access to Information:
Your review rights
If access to information has been refused, or you are not satisfied with the information received, an appeal against the decision can be lodged by completing a Request for Internal Review Application. A $40.00 fee is payable for an internal review.
Following the Internal Review decision, if you are still not satisfied, you may appeal to either the Information and Privacy Commissioner or the Civil and Administrative Decisions Tribunal.
Enquiries can be directed to our Governance Section on 6591 7222 or email@example.com.
You can find out more about the GIPA Act from the Information and Privacy Commissioner at www.ipc.nsw.gov.au by email at firstname.lastname@example.org or by calling 1800 472 679 between 9.00am to 5.00pm, Monday to Friday (excluding Public Holidays).